Need Help With HP Printer Troubleshooting Guide

Do you have any printing issues with the HP Printer? If you have a question, how to troubleshoot HP printer, then you will find the answer to this here. This HP printer troubleshooting guide will help you to solve your HP wireless printer problems. So, this guide will explain to you all the common solutions that usually are applicable to all the problems with HP printers. So, let’s discuss some of the issues and their solutions!

Get To Know About Some Of The Common Issues!

There are some of the common issues that can trouble you while printing with HP printers like:

  • Your printer is not responding.

  • The printer is showing an offline status.

  • The printer is printing the wrong documents.

  • Your printer got stuck/ jammed.

So these are some of the common issues you can face with the HP printers and need your instant attention. So, follow the troubleshooting steps given below to get rid of these issues.

How To Troubleshoot HP Printer

Troubleshooting Step 1: Set Printer As Default

To give the command to the printer, it is important that the printer should be set as default. Follow the instructions given below to make the printer default:

  • Go to the Control Panel in your system.

  • Then, select the option of the Devices and Printers.

  • The list of the attached printers will be shown.

  • Right-click on the name of your printer.

  • Select the option to Set Printer as default in the menu.

  • The green tick will come over the name of your printer specifying your printer is default now.

Now, all the printing commands will go to your printer, and you will be able to take the printouts.

Troubleshooting Step 2: Update/ Reinstall Printer Drivers

Sometimes, the fault in the printer drivers may also result in printing problems. The fault can be in the form of some corrupted or missing files in the printer driver software. As it is very important for the printer driver to work fine as it is the main communicator between the printer and system. Therefore, for troubleshooting, either update or reinstall the printer driver software again to make the printer work. So, follow the given below steps:

  • Go to the Windows Device Manager in your system.

  • Click on the expand sign for the Print Queues.

  • Select the name of your printer.

  • Right-click on the name of your printer and select the option of the Update driver.

  • Wait for the download to get complete.

If the update is not available, then uninstall your previous printer and driver, and reinstall it from the website.

  • After uninstallation of the previous printer driver, go to the web browser.

  • Then, visit

  • Search for your printer by typing the name and model number of your printer.

  • The list of the recommended software for your printer will open up.

  • Click on the download link of the full-featured driver for your system.

  • Then, open the downloaded file in the Downloads folder.

  • Follow the on-screen instructions to complete the installation of printer driver software.

Troubleshooting Step 3: Restart Print Spooler Service

When the printer is not responding, or not printing the right document, then there is an issue with the print spooler service. The print spooler manages the printing commands. If there are already documents in the queue for the print spooler, then it would create a problem. Therefore, there is a need to restart the print spooler service. Do the following steps to restart the print spooler service:

  • Close all the programs or applications running in your system.

  • Then, go to the Services in your system.

  • Search for the Print Spooler service in the list.

  • Right-click on it, and then select the option to Stop.

  • After that, go to My Computer.

  • Then, select the option of the Local Disk (C:).

  • Now, select Windows, then System 32 folder.

  • From there, select Spool, and then Printers.

  • Delete all the printing jobs that are listed there.

  • Again, go to the Services in your system and services Print Spooler services.

  • Right-click on it and start the service again.

This will refresh the list for the printing jobs, and you can give the printing command again. This troubleshooting step will help you to rectify any print spooler issue existing in your printer.

Troubleshooting Step 4: Make sure no duplicate parts are connected to the HP printer.

  • Make sure all the hardware parts are connected properly to the printer and the system.

  • Replace all the duplicate parts with the original ones. 

  • Make sure all the wires and cables are connected properly to the printer and to the power supply.

So, all these are the steps that will solve your issues with the printer.

Trouble-Free Printing!

These troubleshooting steps are the solution to your all HP wireless printer problems. You just need to go with each and every step one by one of the HP printer troubleshooting guide. By the end, you will have your HP printer in working condition. So, you can continue now with trouble-free printing!