What to do When an HP Printer Says Offline? 

There is one common error that HP printers are Offline. If you are also asked about “My HP printer is offline how to fix it?”, then this guide provides you the solution. Whenever HP Printer says offline, then it means it is not able to communicate with the network. There are very simple tricks or you can say the fixes helping you in the resolution of the issue. So, let’s find out one by one how to resolve HP Printer says offline issue.

Steps to resolve HP Printer says Offline

There are various steps able to resolve your problem. Give it a try one by one till your issue is not resolved.

Step 1: Set up the default printer manually

It is very important to set the printer as default before printing. If it is not so, then there are chances that the Printer is offline error will occur. So, find the steps below to make the printer as  default:

  • Go to Devices in Windows, and select Printers and Scanners from there.

  • Unselect the checkbox saying “Let the Windows manage my default printer”.

  • Now, select the name of your HP printer from the list.

  • Change the settings to default by clicking over Default button.

  • Also, change the settings of Printer status from Idle to Online.

  • Try to take a test print out to find out whether the printer comes to online status or not.

If this solution has not worked for you, then, move to the next solution.

Step 2: Examine the printer ports status

To make the printer work on the network, it is very important to add the TCP/IP port for the printer. Find out the process to add the printer port below:

  • Go to the Control Panel, and then to Devices and Printers.

  • Now, right-click on the name of your printer, and then click on the properties from the menu.

  • Then, the window will open, click over the Ports tab.

  • Check whether the checkbox is checked for WSD port.

  • If yes, then uncheck this.

  • Now, go to the ports tab again, and click on the Add Port button.

  • Select Standard TCP/IP from the list, and then click on New Port button.

  • Then, follow the on-screen instructions for adding the new port.

  • Now, agan go to Devices and Printer, and then refresh the system.

  • Then, check whether the printer comes to online status or not.

If the printer is online now, then your issue is resolved. Otherwise, move ahead to the next step.

Step 3: Manually Connecting Printer with the IP address.

Sometimes, the device settings are to the dynamic IP address which may make it connect to another network. So, there is a need to manually connect the printer with the IP address. To do so, follow the steps given below:

  • First, print the network configuration page to check the network settings of your printer.

  • Check the status of the printer on paper, it should be shown connected.

  • If it is showing not connected, then connect the printer first.

  • Also, look for the IPv4 address, subnet mask or default gateway for your network connection.

  • Also, check the URL for Embedded Web Server (EWS).

  • Now, in your system, go to the web browser, and type the EWS address in the URL field.

  • Hit Enter on the keyboard, then the EWS web page will open.

  • If the webpage does not open, then try another web browser.

  • On the EWS homepage, select Network tab.

  • On clicking on Network tab, the left pane with different settings will open.

  • Then, select either Wired connection or Wireless Connection as per your internet and type of connection.

  • Now, click on the option of IPv4 configuration.

  • Select the radio button of Manual IP.

  • Now, select the option of Suggest Manual IP address.

  • The suggested manual IP address, default gateway or subnet mask should match with information on the network configuration page.

  • If they are not the same, then type them manually that are mentioned on the Network Configuration page.

  • Click on the Apply button to save the changes for the IP address.

  • Refresh your system, and check the status again for the printer.

By now, your printer should come back to the online status as these are major steps that can help in the resolution of the offline status of the printer. Make sure, your internet connection is stable, and your printer is connected to the network properly. 

Printer is Online Now!

Therefore, the steps mentioned above will resolve your HP Printer Says offline error for sure. Now, as your printer comes to an online state now, therefore, you can take the printouts online now from anywhere. It is so because now it is connected to the network. Wrapping up! One of these steps will definitely bring your printer status to online, and you can take the printouts over the network anytime.