Troubleshoot Tips: HP Print and Scan Doctor Not Working

Introduction to HP Print and Scan Doctor

HP Print and Scan Doctor is an ultimate software application that helps in eliminating printing, scanning issues, and checking the other issues with HP machines. It is free software that assists users when they are stuck with printer or scanner problems. Some common problems in which HP Print and Scan Doctor helps are print drivers’ issues, firewall problems, connectivity issues, stuck jobs, availability issues, printer offline, and many more. This diagnostic tool not only detects the issue but also eliminates and fixes the issue. The user just needs to short the extraction process and select the printer that they want to troubleshoot. 

Simple Steps to Install HP Print and Scan Doctor

Look at the below steps to install HP Print and Scan Doctor efficiently into your system:

  • Ensure that your printer is connected to the suitable network and switch it on.

  • Make sure that you have an active WiFi connection.

  • After that, visit the official website of HP and download the updated version of HP Print and Scan Doctor.

  • Once the downloading process is completed, go to the download folder and search for the HPPSdr.exe file.

  • Double-click on the HPPSdr.exe file to run it.

  • Click on the checkmark to agree to the terms and conditions. Follow on-screen instructions to complete the installation process.

  • After installation, you can use this diagnostic tool for your printer and scanner at any time according to your requirements.

HP Print and Scan Doctor Not Working? Know the Reasons

Sometimes, it may happen that the diagnostic tool named HP print and scan doctor that fixes the printer or scanner problems is itself not working. It may get damaged or require immediate repair. Most of the users complain that several times they are facing errors like HP Print and Scan Doctor not working. Following are the reasons behind the occurrence of this issue:

  • The computer or laptop is not connected to a printer or scanner

  • The device is not switched on

  • Poor or weak WiFi connection

  • Software is not installed properly

  • HP Print and Scan Doctor stuck on driver check

HP Print and Scan Doctor Not Working? How to Fix it?

Look at the instructions below when HP Print and Scan Doctor not working. These steps will help in fix HP Scan Doctor issue:

  • Firstly, you need to restart the HP Print and Scan Doctor and after that, check whether the issue is diagnosed or not.

  • Users facing the issue with HP print and scan doctor when this tool is stuck on driver check. To resolve this issue, uninstall and then reinstall your HP Print and Scan Doctor tool on your system.

  • Make sure to always use an updated web browser while accessing HP Print and Scan Doctor.

  • Ensure that HP Print and Scan Doctor should be updated to the latest available version. 

  • In case, you are getting errors during the running of the printer then tap on “My printer is not recorded” and follow the on-screen instructions properly.

  • Ensure that your device and printer are getting an adequate power supply. Make sure that you have established all the connections properly.

  • Check whether your computer or laptop is connected to your printer properly or not.

  • Make sure that you have active and high-speed network WiFi.