Get Steps To Resolve HP Officejet Pro 8710 Cartridge Problem

No printing is possible without a cartridge. So, if you have the HP Officejet Pro 8710 cartridge problem, then there is a need for the HP Officejet pro 8710 troubleshooting steps. So, don’t panic! This article will explain in detailed steps that How to Resolve HP “Cartridge Problem” Message. Well, there is no need to worry or no need to call a technician to resolve the problem. You can perform all the steps by yourself. So, let’s take a deep breath and release all your tensions!

Steps For HP Officejet Pro 8710 Troubleshooting For Cartridge

When you get the message that there is a cartridge problem with your printer, then there are two scenarios. Either there is a problem with the printhead/ cartridge area, or there is an issue with the cartridge itself. Therefore, considering both the scenarios, the steps are explained below to resolve the problem.

Step 1: Clean the Contact Area for the cartridge.

When the cartridge area that contacts the paper gets dirty or damaged, then also there is a problem with the cartridge. To solve this, follow the steps as mentioned below:

  • First, remove the cartridge from the printer safely.

  • Then, check the golden area on the cartridge that comes in contact with the paper.

  • There should not be physical damage to the cartridge.

  • If it is fine, then take a wipe that is not fibrous like a kitchen roll.

  • Wet the wipe with some alcoholic solution, and clean the contact area properly.

  • This will remove if there are any ink smears.

After this, you will have clean printing as there won’t be any issue with the cartridge now. Now, there will be no ink smears on the paper.

Step 2: Clean the Printhead

For clean and quality printing, it is important for the printer head to be clean as well. To clean the printhead, follow the steps given below:

  • Check that there is no issue with the printhead area that comes in contact with the page.

  • It should slide freely, and there should not be any obstructions in the movement.

  • Now, take a wipe that is not fibrous.

  • Wet the wipe with the alcoholic solution and clean all the contact areas for the printer head.

  • Make sure there are no tissue scraps left inside the printer area.

So, this will make the cartridge smooth movement for the cartridge and you can print without any marks on the paper.

Step 3: Take A New Cartridge

If on applying the above two steps, the cartridge is not working fine, then check the ink levels for the cartridge. If the levels are low, then replace the cartridge with the new one.

  • Go to the HP official website, or to the retailer store.

  • Purchase the genuine ink cartridge for the HP Officejet Pro 8710 printer.

  • First, remove the protective cap properly.

  • As per the color, insert the cartridge into the holder.

  • Make sure that you have properly inserted it, and then close the access door.

  • Make the proper alignment for the printer, and then take the printout with the new cartridge.

So, these are the steps that will help you to resolve the cartridge issues with the HP Officejet Pro 8710 printer. 

No More Problems With Cartridge!

To know about HP Officejet pro 8710 troubleshooting is important for HP Officejet Pro 8710 cartridge problem. Usually, people ignore the cartridge, but its proper working also plays an important role in the quality of prints. Therefore, if there are ink smears, or there are ink lines on the paper, then there are possible chances for the cartridge problem. So, do check this guide for How to Resolve HP “Cartridge Problem” Message, and make your printer free from all issues.