Fix HP Scanning Problems

In HP printers, there is one very common problem. You may find that the HP scanner not working but printer is working. Well, the whole problem lies either in the settings or something wrong has happened during the installation of the software. Well, there are no worries. You can fix HP Scanning problems with very simple steps. The only thing you need is the stable and working internet connection. Now, as your HP Scanner Not Working, therefore, without wasting a minute, there is a quick need to make you know about the steps for fixing the issues.

Fixing HP Scanner not Working!

Before moving to the drivers in order to fix the issue, there is a need to check the settings first, as it will resolve your problem in seconds. So, follow the steps as mentioned below:

  • First, go to the search field of Windows, and type Applications.

  • Once, you will locate the applications, then select the HP- your printer name option from the list.

  • Then, look for the option of HP Utility.

  • Now, select the option of either Scan or Scan to PC.

  • Make sure these options should be enabled.

  • If they are disabled, then this is making your scanner not to work.

  • After enabling them, click on the Save button to save the settings.

  • Then, restart your system in order to apply the changes.

  • Now, try to take the scan again.

If you are able to take the scan, then your issue is resolved and all is the matter of the settings. But, still you are not able to take the scan, then there is a problem with the software. There may be some corrupted file or missing file in the software, because of which your HP printer or Scanner is not working properly. In that case, there is a need to uninstall, and then install the software again.

Moving to The Next solution!

So, the only solution that is available now is the uninstallation and reinstallation of the printer driver/ software. Therefore, let’s start with the steps:

  • First, locate the installed printer drivers in your system.

  • For this, you can look for the H  folder, or directly go to the Programs.

  • After finding it, right click on the software, and click on Uninstall option.

  • This will uninstall the previous printer driver from your system.

  • Also, remove your printer from the devices list in Devices and Printers.

  • After doing so, restart the system to apply the changes.

  • Now, in the web browser of your system, visit the official website of HP printers.

  • Then, type the name of your printer in the required field.

  • The recommended printer driver options will be shown.

  • Click on the download link to download the full feature printer driver.

  • Now, check the downloaded files in the Downloads folder, and click to open it.

  • Then, the installation wizard will open with on-screen instructions.

  • Follow them till the last. 

  • Now, add the printer as well in your system.

  • To do so, go to the Devices and Printers folder.

  • Click on the Add Printer button.

  • Select the name of your printer, and click on the OK button.

  • On making all these changes, restart the system to apply all the changes.

  • Once, it is restarted, take the test scan.

Take a Scan Now!

These steps will surely help you out to fix HP Scanning problems. Therefore, if the HP scanner not working but printer is working of yours,  then you must go with these instructions. This will make your scanner work, and you can take a scan now!