Brother Printer won’t Scan

Being tired to complain every time that your brother printer won’t scan? Wondering why brother printer won’t scan to computer? Does not brother printer is working but not scanner? If the answer is yes, you do not need to go further to search for the answer to these questions. You have landed at the right place. Read this article carefully till the end and you will get to know the best solution to troubleshoot brother printer won’t scan to computer issue.

How to Fix Brother printer Won’t Scan to Computer?

It is one of the most common issues encountered by the brother printer user that their printer is working but they are unable to scan the documents from it. Look at the below troubleshooting tips to fix the issue efficiently. Let’s check out the steps: 

Method 1: Check the Internet connection

The first thing that you need to check is the internet connection on your device. Make sure that your device is fully configured as it is essential for the scanning operation through a peer-to-peer network environment. It works well from the server computer. 

Method 2: Brother Printer is Fully Powered On
  • The next thing is to ensure that your printer is fully powered on and in a working state without displaying any error. 
  • You need to check the LCD panel or printer display. It should not be blank as it means that your printer is either off or in sleep mode. 
  • Make sure that you have established all the connections properly including the power cables. Also, your printer is connected to an adequate power supply and turned on the switches. 
  • Check the LCD display of your printer whether it shows any error like paper jam, empty toner, etc. 
Method 3: Check IP Address of Brother Printer

If your brother printer won’t scan then you need to get the IP address by printing the network configuration list which prints the current network configuration report such as network print server settings. Follow the below steps to get network configuration print list:

  • Step 1: The first step is to click on the Menu button on the control panel of your printer.
  • Step 2: After that, go to the print reports and then click on the Network Config option.
  • Step 3: Now, tap on the Start or Color Start or Black (Mono) Start. 
  • Step 4: Next, hit on the Exit or Stop. 
  • Step 5: In case, the IP address shows as on the network configuration list then try again the process.
Method 4: Check the Availability of Brother Printer

To check the availability of the brother printer, you need to open the printer properties where you will see the options to operate your printers like hardware-related customization and configuration ports. 

  • Step 1: Go to the Start menu and then click on the Control Panel.
  • Step 2: Select the Devices and Printers options under the hardware and sound option.
  • Step 3: Next, right-click on your brother printer and then click on the Printer properties option.
  • Step 4: At last, hit on the Print Test Page and check whether your printer is ready to print or not. If the issue does not resolve then go to the next method.
Method 5: Check the Scanner Driver of your Printer

Go through the below steps to check the scanner driver of your brother printer:

  • Step 1: Go to the Start button and then open the scanner list from the control panel.
  • Step 2: After that, enter the “scanner” in the search bar of the Control panel.
  • Step 3: Thereafter, you need to check whether the scanner icon on your brother printer exists or not under the View scanners and camera option. 
  • Step 4: If the View scanners and camera option does not exist then you need to install the scanner driver.
  • Step 5: In the next step, go to the official website of brother printer and then click on the Downloads to access it.
  • Step 6: Now, download the full driver and scanner package by following the instructions displayed on the screen.
Method 6: Set IP Address on Scanner Driver

To set the IP address on the scanner driver to resolve the brother printer won’t scan issue, follow the below steps:

  • Step 1: The first step is to go to the Start button and then open the Control Panel.
  • Step 2: After that, open the Scanner Properties and then type the “scanner” in the search bar. Thereafter, hit the View scanners and cameras option.
  • Step 3: Now, choose the scanner and tap on the properties.
  • Step 4: In case, you get the user account control on your screen then tap on the continue button or yes button whatever shows on your screen. You can also enter the password of the admin and then click on the Yes button.
  • Step 5: In the next step, choose the “Specify the machine by IP address” option under the network settings.
  • Step 6: At last, fill in the IP address that you have confirmed and then hit on the Ok button. 

That’s All! We hope by following the above-mentioned instructions, you get easily fix the brother printer won’t scan issue and can perform the scan operation from your brother printer very easily without facing any difficulty.