How To Fix Brother Printer Keeps Going Offline Windows 10 Issue?
Is your brother printer not working and showing the brother printer offline message again and again on the screen? It is necessary to fix the brother printer offline issue when you rely on it for work. You will not be able to print the document until your printer is offline. Your printer shows offline due to some hardware or software issue. Before resolving this issue, you need to know why this issue arises and the way to troubleshoot it. Some of the reasons behind the occurrence of this issue are power supply, connectivity, WiFi, outdated printer drivers, and many others. In this blog, you will get to know the best solution for the brother printer keeps going offline Windows 10 issue.
Solutions to Fix Brother Printer Keeps Going Offline Windows 10 Issue
Look at the below best solutions to resolve the brother printer keeps going offline Windows 10 issue. By following these steps, you can easily fix the brother printer offline issue:
Solution 1: Disable the Antivirus Software
Sometimes the firewall or the Antivirus software pauses the printing process. To resolve this, you need to disable the firewall or the antivirus software. Here’s are the steps:
Firstly, you need to search for “Microsoft Security Essentials” on your computer or laptop.
Once you find it, right-click on the “Microsoft Security Essentials” and click on “Open”.
Go to the Settings and then tap on “Real-Time Protection”.
Now, you will see the checkbox of “Turn on real-time protection”. Uncheck it.
Click on the Save button to apply the changes made by you.
At last, close the “Microsoft Security Essentials”. With this, your antivirus program will disable.
Solution 2: Reinstall the Printer Driver
The faulty, corrupted, inappropriate, or outdated printer driver is a common issue that Brother printer keeps showing offline. There is also the possibility that your electronic device may fail to connect with the network. So, reinstalling the printer driver may help you in solving the brother printer offline issue. Go through the below steps:
Firstly, you need to turn on your computer and then press both Windows and R keys at the same time. After that, a run dialogue box appears on the screen. Enter “devmgmt.msc” in the run box.
Now, you will be navigated to the device manager. You need to search for the “Imaging devices” option and find the printer.
Once you find your printer, right-click on it and then select the “Uninstall Devices”.
In the next step, you will be prompted to choose the “Delete drivers” option. Click on this option.
Thereafter, you need to power off your brother printer.
Restart your computer system and router.
Try to connect your brother printer again from scratch. It will change the offline status of your brother printer to online.
Solution 3: Turn off the Printer Offline Feature
When the print offline feature is enabled on your system then you aren’t able to print the document and the document that you want to print will mound in the print queue. To resolve this issue, follow the below steps. It will change the offline status of your printer to online mode:
Firstly, go to the “Printer properties”.
After that, right-click on your printer and select the “See what’s printing” option.
Thereafter, select your printer and check whether “Use printer offline” has been checked or not. If the tick mark is checked then uncheck this option.
Click on the Save button to apply the changes made by you.
Now, give a print command to see whether the brother printer offline issue is resolved or not.
Solution 4: Checking the IP Address
Sometimes IP addresses are also the reason that the brother printer keeps going offline Windows 10 issues. So, there is a need to check the IP address being used by the brother printer. It should not be dynamic because it will change the IP address of your printer again and again. It may happen when the lease of the IP address gets expired by your router. After verifying the IP address validity, you will not face the brother printer offline issue. Follow the below steps to check the IP address validity:
Go to the properties of your printer and click on “Ports”.
After that, click on the Static IP address option for your brother printer.
Thereafter, you need to select the “Configure Port” option. Make sure to not choose the “WSD” port as it can create interference with printing status.
In the next step, you need to check the port name and their address. Make sure that you have entered the correct name and address corresponding to the system used by you.
At last, save the changes and click on the close button for the exit.
Try to print the document to find whether the brother printer offline issue has been resolved or not.
That’s it! By following the above-mentioned steps, you can easily troubleshoot the brother printer keeps going offline Windows 10 issue without any hassle.
